When it comes to purchasing high-value items through a buying agent like Hoobuy, ensuring the safety and security of your investment is paramount. Hoobuy understands this need and offers comprehensive insurance services to protect your purchases during transit.

Understanding Hoobuy's Insurance Coverage

Hoobuy's insurance policy is designed to cover unexpected events that may occur during the shipping process. This includes damage, loss, and theft of items while they are in transit to you. The coverage is tailored specifically for high-value items, providing you with peace of mind when making significant purchases.

Eligibility and Coverage Details

To be eligible for Hoobuy's insurance, the item must be declared as high-value at the time of purchase. Coverage limits are based on the declared value of the item. It's important to accurately declare the value to ensure proper coverage.

• Items must be shipped using Hoobuy's premium shipping services.
• Insurance coverage starts from the moment the item leaves the seller and ends upon delivery to the buyer.
• Exclusions apply to items not properly packaged or those lost due to incorrect address information.

The Claim Process

In the unfortunate event that your item is damaged, lost, or stolen during transit, Hoobuy provides a straightforward claim process:

1. Report the Issue: Contact Hoobuy customer service immediately to report the damage, loss, or theft. Provide all necessary documentation, including purchase receipts, shipping labels, and photos of the damaged item.
2. Evaluation: Hoobuy’s insurance team will evaluate the claim based on the provided documents. This process typically takes a few business days depending on the complexity of the case.
3. Settlement: Once the claim is approved, Hoobuy will process the compensation. This could be either a repair, replacement of the item, or a refund based on the item’s declared value.

Why Choose Hoobuy for High-Value Purchases?

Hoobuy not only serves as a reliable buying agent but also as a protective agent for your high-value purchases. With their dedicated insurance services and customer support, Hoobuy ensures that your shopping experience is secure and worry-free. Whether you are purchasing electronics, jewelry, or other luxury items, Hoobuy’s insurance services provide an additional layer of security, making it an excellent choice for international shoppers.

Remember, when completing high-value transactions, ensuring the safety of your shipment is crucial. With Hoobuy’s insurance services, you can shop with confidence knowing that your purchases are protected every step of the way.